Responsible Gaming

Gaming Should Be Entertainment

At Fair Go Casino, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that all games involve an element of chance, and the house always has a mathematical advantage.

Please gamble responsibly and within your means. Set a budget you can afford to lose and stick to it.

Age Verification

Fair Go Casino is only available to individuals who are 18 years of age or older (or the legal gambling age in your jurisdiction, whichever is higher). We are committed to preventing underage gambling.

By accessing our platform, you confirm that you are of legal age to gamble in your territory. We reserve the right to verify your age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity from family, friends, or partners
• Feeling anxious, irritable, or restless when not gambling
• Neglecting work, school, family, or other responsibilities due to gambling
• Lying about the amount of time or money spent gambling
• Borrowing money or going into debt to finance gambling
• Gambling as a way to escape problems or negative emotions
• Failed attempts to reduce or control gambling
• Risking important relationships, education, or career opportunities

If you identify with any of these signs, please reach out for help immediately.

Self-Help Tools

Fair Go Casino provides a range of tools to help you maintain control of your gaming:

Deposit Limits

Set daily, weekly, or monthly deposit limits on your account to control how much money you spend on gaming.

Loss Limits

Establish a maximum loss limit for your gaming sessions. Once you reach this limit, your account will be temporarily restricted.

Reality Checks

Enable pop-up notifications during gaming sessions to remind you of how long you've been playing and how much you've spent.

Self-Exclusion

If you need to step away from gaming, you can self-exclude from Fair Go Casino for a period of your choosing (minimum 24 hours). During this time, you will not be able to access your account or place bets.

To access these tools, please visit your account settings or contact our customer support team.

Support Organisations

If you're struggling with problem gambling, professional help is available. Here are some trusted organisations:

Australia

• Gambling Help Online – Free, confidential support for people affected by problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858

United Kingdom

• GamCare – Free counselling and support for problem gamblers
  www.gamcare.org.uk
• GamStop – The UK's national self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Evidence-based resources and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Help and referrals for problem gambling
  www.ncpgambling.org
  1-800-GAMBLER (1-800-426-2537)

These organisations offer confidential counselling, support groups, and resources to help you or someone you know who may be experiencing problems with gambling.

Need Help?

If you believe you have a gambling problem or are concerned about your gaming habits, please seek help immediately. There is no shame in asking for support—many people have successfully overcome problem gambling with professional assistance.

Contact one of the support organisations listed above, speak to a trusted friend or family member, or visit your healthcare provider. Help is available, and recovery is possible.

Your wellbeing is our priority. Play responsibly.